All FAQs

For Buyers

How do I create agreements on BuyDesign?

All agreements are between you and the Designer. All agreements are generated on the platform, accepted and signed by both you and the Designer. Agreements can be negotiated with the Designer at any point via chat and messaging. 

You can pre-load your standard T&Cs inside your studio terms tab. So you can create a library of your standard agreements, so you can reuse them each time or edit them. This saves time.

Each time you attach an agreement to a product and the agreement is signed, the agreement will always remain attached to that transaction for your future reference. You can always create new T&C when creating a new Brief, Open Call or purchasing a product from the marketplace. You can select and edit ones from a previous agreement and save them with a new name.

How do I view the designs I’ve bought?

Any design your purchase will be visible in your studio space. If purchased from the marketplace the product will appear in your PRODUCT tab. Briefs appear in the BRIEF tab, PITCHES in Pitches and Open Call proposals in the OPEN CALL tab. From there, you can download them directly, and access them whenever you like.

Whats an Open Call?

An Open Call is a brief to all the Designers registered on the platform. An Open Call is usually used by Buyers when they are requesting product ideas for a general theme, not too specific. This allows the Buyers to reach out to the Designers to propose ideas based on a loose idea; not all Designers will reply.

Create the Open Call by completing the form Submit your Open Call Your Open Call will appear on your profile Designers will be notified.

Can I message designers directly?

Once a designer has accepted your Brief or Purchase Request, you can message them directly, allowing you to collaborate and develop the product together. You may wish to exchange numbers and call via an online meeting platform or arrange a visit if possible. Even if the project is complete, you can always return to that project and discuss any further details within the chat specifically for that project.

Can I add more people to my team?

Yes absolutely, with the first tier you can have a single user, with the next, three – five, and with the top tier it’s six plus.

Can I invite Designers to my profile?

Yes. Within your studio, you can invite a Designer personally to join your studio. They will receive an email from you to register on BuyDesign

Is it possible to brief more than one designer?

When viewing a Designer’s profile, you can simply add that Designer to your studio by clicking the favourite button. You can add as many Designers as you wish and you can filter the designers in your studio by name, category, location, experience, products and briefs.

You can select a single Designer to brief directly
You can select multiple Designers to brief directly with the same brief.

Moodboards

A mood board is a very good way to create a collection of products from the marketplace on BuyDesign. It can be based on a subject, such as a seasonal collection, material or category.

Create a mood board and add a name and description.
Add products directly from the market or the Designer’s profile.
Share mood board. Invite your colleagues who are registered as Buyers on BuyDesign to view, edit and collaborate on your mood board.

Pitches

Pitches are a very popular feature for Buyers on BuyDesign. Pitches allow Designers to pitch directly to your business an idea they believe you would be interested in, securely and privately. Many companies receive hundreds of unsolicited emails from Designers, which need to be replied to for courtesy and legal reasons. 

The direct Pitch feature allows you to.
View all pitches within your studio Pitch tab. Filter by name, categories and more. Reject or accept the Pitch with an automated email (you can always add a personal note)

How do I Discover Designers and products

You can discover products and collaborate with designers in several ways.

Discover Designers by viewing products
You can view original product ideas Designers have uploaded to the marketplace. You can add to your moldboard and view later.
Viewing a product will allow you to also view the designer’s profile.

Discover Designers by viewing profiles
View all Designers in the Designers tab. You can view and filter Designers by Categories, Location and Experience and more…

Add Designers to your studio and brief them.
When viewing a Designer’s profile, you can simply add that Designer to your studio by clicking the favourite button. You can add as many Designers as you wish and you can filter the designers in your studio by name, category, location, experience, products and briefs.

You can select a single Designer to brief directly
You can select multiple Designers to brief directly with the same brief.
Invite a designer to join BuyDesign

Invite a Designer to join your studio
Within your studio, you can invite a Designer personally to join your studio. They will receive an email from you to register on BuyDesign.


Do I have to pay a subscription fee?

No, BuyDesign is free to use for now. We just take a commission, and for a one-time fee we calculate 15% on top of the asking price. For any products licensed to a company and receive royalties, we deduct 15%. We may introduce a subscription fee in the future with access to premium features but for now, it’s completely free to access for buyers and designers.

How do you take payment?

For buying designs from the marketplace, as a One Off purchase, you can pay by card, direct debit, or BACS.
For any Designs which are licensed to you from a Designer through the Platform on a royalty basis, we shall take payment from the Designer for our commission. You shall provide us with a royalty report on a periodic basis agreed in the relevant contract. We will invoice you the royalty payable. Upon receipt of full cleared payment from you, we will notify the Designer of such receipt and then pay the Designer.

Can I pay for designs via bank transfer?

Absolutely. We can generate an invoice for you to process and pay via bank transfer.

How do I update my account tier?

The team administrator can log in and change the entire team’s account level. If you chose to upgrade or downgrade your subscription this will come into effect on your next renewal date. BuyDesign is free to access at this time, we may introduce paid features in the future and will always give you a warning ahead of time.

For Designers

Can I speak directly to the Buyer?

Yes, through chat/messaging. Once you have accepted a purchase request, brief, open call and made a pitch. You can discuss directly the development of your design with the company. You may wish to exchange numbers, online call or arrange a visit if possible. The development is between you and the Buyer, as it would be in any other circumstance. BuyDesign is simply here to help you connect, collaborate and protect your.

What is a ‘buyer’?

Buyers are individuals working in a company, sometimes they’re called product developers, category leads, and product manager and they’re in charge or new creative for their company — our buyers come from brands, retailers, and manufactures within furniture, homeware and lighting predominately.

Can I hide my designs on the market place?

Yes, you can. You can upload your design to the marketplace and then hide it. You may want to use your design for another company outside of the platform. You can always make it visable another time.

What ideas can I upload to BuyDesign?

All designs on BuyDesign must be original. You must be the owner and creator of the design. Your uploads can be archived or new ideas.

Can I send ideas directly to companies?

Yes, you can pitch ideas directly to any of the companies on BuyDesign. You can choose to send a design which you uploaded to your profile or propose a new design. Buyers can reply to you directly about whether they accept or decline your proposal. You can always withdraw your proposal at any time.

Is my work protected?

Yes, your work is protected. Other Designers can not view your work. Only registered and vetted Buyers can see your work. We use proven technology to provide a layer of protection by recording who views your ideas and when. When you upload we will record the date and time. We can also see how many views your work has had, and track some additional data such as if your work has been added to a Buyer’s mood board for example. This will help to protect your work and if there is any infringement in the future we can provide you with this data. This can help you litigate any IP infringements. Additionally you can hide your designs on the platform and re-activate them at a later stage, withdraw or cancel your pitches and open calls, your profile and work are private, and you have full control.

Can I use my designs outside of BuyDesign?

Yes, of course, it’s your work. Uploaded designs to BuyDesign are never owned by BuyDesign. You have full control. You can hide your designs on the platform and re-activate them at a later stage, if you wish to show another comnpany outside of the platform. Any introductions made on the platform remain on the platform. You can read more in our T&Cs for Designers. But the principle is what happens on the platform should stay on the platform, new introductions or being re briefed by the same Buyer furthermore remains on the platform.

Do we know who purchase the work?

Yes. A Buyer will make a purchase request for a design on the marketplace before any transactions or agreements are made. You will also receive notice of any briefs and open calls where you will be able to review the Buyer’s profile before making a decision. You will receive a notification and you can accept or decline their offer.

Can I re-submit a rejected design?

Yes, it’s your work. If your designs are rejected you can re-upload them to your profile and the marketplace or propose to another Buyer.

Is it possible to see a list of all the registered buyers?

Yes, all the Buyers are listed. You will also be able to filter the buyers and select those who have live open briefs.

Do I have to pay a subscription fee?

No, BuyDesign is free to use for now. We just take a commission, for a one-time fee we calculate 15% on top of the asking price. For any products licensed to a company and receive royalties, we deduct 15%. We may introduce a subscription fee in the future with access to premium features but for now, it’s completely free to access for buyers and designers.

How do you take commission?

For one time fee, we calculate 15% on top of your asking price, and for any products, you license to a company and receive royalties, we deduct 15%. So if you listed a design with a one-time fee of £1000, we’d charge £150 commission to the Buyer. Additionally, if you were due to receive £1000 in royalties we would deduct the commission.

Why do I need to set up a Stripe account?

We use Stripe to ensure your payments are safe and the money reaches you securely. We don’t keep your financial details at BuyDesign; by keeping them with Stripe, your data is protected and you’re kept safe from fraud. Stripe is an online payment processing and commerce solution for internet businesses of all sizes. more information here. https://stripe.com/gb

When will I get paid?

If it’s a one-off purchase, you’ll receive your payment within 21 days in your Stripe account. If the buyer has bought the licence to your design, you’ll receive your royalties when the buyer starts selling the product. When a company makes a purchase request or you’re successful from a brief you’ll be able to message the buyer directly and ask any questions you have to them directly. All your agreements can be negotiated and are always between and the buyer.