Privacy Notice
Updated 24.02.23
We are committed to protecting your personal information and respecting data protection laws around the world. This Privacy Policy explains how we do this, and it applies to your use of our websites, products, and services.
How we use your personal information
We use personal information in order to promote and provide our products and services, to ensure the security of our websites, and to run our business. We have set out below more information on the categories of personal information that we collect, the specific ways in which that personal information is processed by us, the legal bases which permit us to do this, and the types of partners with whom we share your personal information.
In some cases where we ask for your personal information, we do so in order for us to fulfil your request (e.g. needing your email address to send you a newsletter to which you have signed up). If you do not provide that personal information, we will not be able to process your request or order.
How we use your personal information
We collect and process different personal information according to the context in which you interact with us. This information includes:
Type of interaction
People who use our website (including designers who supply us with product designs and purchasers registered with us)
Personal information collected
Your login details for our website
Name and contact details
Your marketing preferences, including any consents you may have given us
Records of your use of our website, including pages accessed, time and duration of usage Information related to the browser or device you use to access our website, including IP address and related identifiers
Individuals on our marketing database who aren’t our customers
Name, email address, telephone number, records of participation in our promotional campaigns, your marketing preferences, including any consents you may have given us
We collect this information when you provide it to us directly, or from your interaction with our services.
How do we use your information?
We use your information as follows:
To fulfil a contract with you or take steps at your request before this:
- Fulfilling your orders
- Providing information and technical support if you ask for this
- Contacting you with information about changes to our services
As required by us to conduct our business and pursue our legitimate interests, in particular:
- Giving our designers and buyers access to our products or services
- Providing dynamic content within our products or services, depending on how you use that product or service
- Letting you know about our products and services by post, email, and phone in accordance with your marketing preferences and law relating to direct marketing
- Providing targeted advertising for our other products and services that we think may be of interest to you, based on how you use our websites, products and services
- Analysing how you use our products and services so we can improve our levels of service and develop future products and services, including through the use of surveysEnsuring the security of our websites and information technology systems and protecting our rights.
Where you have provided your consent:
- If we need your consent in order to send marketing for our products and services to you
- To place cookies on your device(s) and use similar technologies as described in our Cookie Policy.
For purposes which are required by law:
- Sharing your personal information in order to comply with legal obligations to which we are subject.
How will we share your information?
We share your personal details:
- With people within our organisation who are involved in carrying out the processing described above
- With third party service providers who process your information on our behalf for the purposes above – such as IT hosting providers and payment service providers.
We will also share your personal information:
- If we think this is necessary to in order to protect the rights, property, or safety of our business, our employees, our partners, or our customers. This includes sharing information for the purposes of fraud protection and credit risk reduction
- With government authorities and/or law enforcement officials if required by law.
Giving and withdrawing your consent, and updating your personal information
Where your consent is required for us to process your personal information, we will ask for your consent at the point at which you provide your data. You have the right to withdraw that consent at any time. You can also update your personal information at any time. If you wish to do either, contact us at info@buydesign.com.
Storing your personal information
We will only keep records of your personal information for as long as is reasonably necessary for the purposes for which we have collected it, and in order to comply with any statutory or regulatory obligations in relation to retention of records. We respect requests to stop processing your personal data for marketing purposes. This includes keeping a record of your request indefinitely so that we can respect your request in future.
Your rights
You have the right to request access to and rectification or erasure of personal information, the right to restrict processing of your personal information, and the right to object to processing of your personal information. You have the right to object to your personal information being processed on the grounds of our legitimate interests. You have the right to object to us sending you direct marketing and profiling you for the purposes of direct marketing. You can contact us by email at info@buydesign.com in relation to any of the rights described in this paragraph, or if you have any questions regarding this privacy notice.
You have the right to lodge a complaint regarding our processing of your personal information with a data protection supervisory authority in a country where you live, work, or where you believe a breach may have occurred. In the United Kingdom, that is the Information Commissioner’s Office (www.ico.org.uk).
The data controller for our websites, products and services is BuyDesign Management Ltd of Flat 2, 9 Palace Gate, London, England, W8 5LS. We can be reached by email at info@buydesign.com.
Cookie Notice
We use cookies and related identification technologies to collect and store information about you and the way that you use our website. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site and the service that we provide.
What are cookies?
A cookie is a small file which is stored on your device. The cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
You can choose to accept or decline cookies, and the most effective way to do this is through the settings on your web browser.
If you disable or decline cookies, you may not be able to access some parts of the website, and some features may not function properly or be available to you.
Some of the cookies that a user of our website may find on its browser (depending on settings) after navigating to our website are as set out below. Additional cookies may be added, and we may update or remove the cookies below from time to time.
Cookie
user_session_id
Expiry duration
30 minutes
Type of cookie
Session cookie
What does the cookie do
This cookie is used to maintain a user’s session on the website. It allows the website to remember the user’s preferences, such as their login information, so they don’t have to re-enter it every time they visit the site or navigate to a different page.